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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Douglas

September 9, 2026

5  out of  5
rating by Shannon Douglas
"I received the best customer service experience today from Dillon!! He was very knowledgeable, friendly, and so helpful. I had a lot of questions regarding my policy, and he answered every question and explained, without making me feel rushed. I appreciate that type of service. When I first called, I was feeling a little stressed and anxious, but after speaking with him, I felt more at ease. He is really a great agent!!"
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Theresa Kadair

September 3, 2026

5  out of  5
rating by Theresa Kadair
"Everyone with the Lauren Maier office is exceptional at what they do. I have worked with multiple agents through various circumstances (namely Nicole, Courtney, Megan and Laurin herself) and each one has been extremely responsive, knowledgeable and made what was a horrible situation something very palatable to deal with. They are so responsive, kind, and very organized at coordinating what steps you need to take. Their process is extremely fast, efficient, and honestly I cannot say enough good things the local Lauren Maiers State Farm Team! You will not be disappointed choosing them for any service you may need."
We responded:
"Theresa, thank you for all of the kind words about the team at Laurin Maier State Farm. We take pride in helping all of our customers and making sure they have the best experience possible. Thank you for sharing your experience and we look forward to helping you with your insurance needs in the future. "
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Andrea Williams

September 3, 2026

5  out of  5
rating by Andrea Williams
"The representative Dillion help me found the best rate. I highly recommend!"
We responded:
"Andrea, thank you for sharing your experience with Dillon. Our agency values your kind words and look forward to being able to assist with any of your future insurance needs. "
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Teshaun&Robin Moore

August 20, 2026

5  out of  5
rating by Teshaun&Robin Moore
"The representative Cre was very helpful listening to me and helping me. We had great conversations. She has amazing customer service."
We responded:
"Thank you for the wonderful 5-star review! We love to hear that Cre was able to make you feel heard and took great care of your insurance needs. We appreciate your kind words. "
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Suzie H

August 13, 2026

5  out of  5
rating by Suzie H
"Laurin and her associates are patient, knowledgeable, and each delightful to work with. Highly recommend her agency"
We responded:
"Suzie, thank you for sharing this! We’re glad to hear that Laurin and the team made your experience a positive one. Patience, clear, guidance, and friendly service are things we work hard to deliver every day, and it means a lot to know that we stood out to you. We truly appreciate the recommendation and your support."
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Bobby Davis

August 13, 2026

5  out of  5
rating by Bobby Davis
"The sales agent that I worked with, Nicole Hope, was extremely knowledgeable and very helpful in guiding me through the process of purchasing the the State Farm products. She was very patient and allowed me to engage in comparative shopping. The experience was very positive and I would definitely use this Agent again."
We responded:
"Bobby, thank you for sharing your experience. We’re glad to hear Nicole was able to guide you through your options with patience and clear, knowledgeable support. Taking the time to compare and feel confident in your choices is important, and we’re grateful you had such a positive experience with our agency. We appreciate the recommendation and look forward to helping you again whenever you need us.
"
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David Leggiadro

August 3, 2026

5  out of  5
rating by David Leggiadro
"Megan was very helpful in updating my policy!"
We responded:
"Hi David, thank you for your review. We are glad to hear Megan was able to help you update your policy smoothly. We appreciate you choosing our team and are always here if you need anything."
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Sharlette Williams

August 3, 2026

5  out of  5
rating by Sharlette Williams
"The State Farm Agents are very patient and thoughtful of your needs. They are not pushy nor do they try to rope you into a policy for what you don't need or can afford. My agent was Mr Burris and he listened to what I wanted and mindful of my dollars. Life & Auto for a hair over $200 monthly. THEY SERVE YOU WELL WITH AUTO, LIFE, HOME & MORE!! GIVE YOUR LOCAL STATE FARM AGENTS A CALL 📞 PEOPLE!!"
We responded:
"Sharlette, thank you for sharing your experience. We are glad to hear Jonathan took the time to understand your needs and help you find coverage that fits your budget. Our team appreciates your kind words and is always here to support you with auto, life, home, and more whenever you need us."
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Roy Farve

July 29, 2026

5  out of  5
rating by Roy Farve
"All I can say is as a kid. I have always dreamed of having State Farm Insurance and also the “AAA” sticker on my car. To have it on my home and car! I am on “Cloud Nine!” I’ll never do anything to lose my State Farm Insurance! I’m living my DREAM!!!
Thank you State Farm for allowing me to have State Farm!"
We responded:
"Roy, thank you for sharing your excitement. We are honored to be the team you trust for your home and auto insurance. It means a lot to us, and we’re committed to providing the dependable service you can count on."
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Erin Allen

July 21, 2026

5  out of  5
rating by Erin Allen
"Dillon made the entire process smooth and stress-free. He was extremely helpful, informative, and straightforward, taking the time to answer all of my questions without making me feel rushed. He was also personable and easy to talk to, which made the experience even better. He helped me get the coverage I needed and even made sure my policy started on the correct date so I wouldn’t have a lapse in coverage. Excellent customer service from start to finish. I’d highly recommend working with Dillon!"
We responded:
"Thank you so much, Erin! We’re thrilled to hear Dillon made everything smooth and stress-free for you. He takes great pride and being thorough, informative, and easy to work with, and your feedback reflects exactly how he strives to support our customers. We’re glad he was able to get you the right coverage and ensure everything started on the correct date. We truly appreciate your recommendation and are grateful you chose our office!"
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april manning

July 16, 2026

5  out of  5
rating by april manning
"I LOVE LOVE Lauren’s office!! Doesn’t matter who I talk to in the office they are always so friendly, professional, and helpful. I will always send others to this office"
We responded:
"Thank you so much, April! We truly appreciate your kind words, and your enthusiasm means the world to our whole team. No matter who you speak with, we’re always happy to help and make sure you feel taken care of. Thank you for your trust and for recommending our office, it’s an honor to serve you!"
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From Google play

July 15, 2026

5  out of  5
rating by From Google play
"Service is always A+
Laurin and her team are always a joy to work with. Knowledgeable and Professional."
We responded:
"Thank you so much for the A+ review! Laurin and our entire team truly appreciate your kind words. We are grateful you enjoy working with us, and we’re proud to provide knowledgeable, professional service every time. Thank you for choosing our office and for sharing your experience!"
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Victoria Mack

June 17, 2026

5  out of  5
rating by Victoria Mack
"I simply love State Farm! I switched to Allstate for a bit but did not receive the personal service I receive here so I switched back! Professional, Courteous, Friendly…. I wish I could say it was limited to one individual, it’s not…. It’s ALL of them!!!! If you are considering State Farm …. Make the switch today, you won’t regret it!"
We responded:
"Victoria, thank you for sharing this and for choosing to come back to Laurin Maier State Farm. We’re grateful for your trust and thrilled to hear that you consistently receive the personal, friendly, and professional service you deserve. Our entire team works hard to make insurance simple and supportive, and knowing that it shows across the board means a lot. We appreciate you and are always here to help whenever you need us. "
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Samantha Cole

June 17, 2026

5  out of  5
rating by Samantha Cole
"Thank you, Megan for being so helpful. She answered all of my questions and I appreciated her knowledge"
We responded:
"Samantha, thank you for taking the time to share your experience. We’re glad to hear Megan was able to answer your questions and provide the knowledgeable, helpful service you deserve. We appreciate you choosing our office! "
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Izzy225

June 16, 2026

5  out of  5
rating by Izzy225
"Helpful and wonderful to be able to deal with real people every time! Local companies like Laurin & Mason make all the difference! Knowledgeable and friendly staff."
We responded:
"Izzy, thank you for sharing this feedback. We’re glad to hear our team has been helpful and that you enjoy being able to work with real people each time you reach out. Local service is something we take pride in and it means a lot to know our knowledgeable, friendly staff made a difference for you. We appreciate you choosing our office! "
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Sharon Bradley

June 12, 2026

5  out of  5
rating by Sharon Bradley
"Thanks Cre for always being so nice and helpful! When my son was in an accident the staff stayed on the phone with him until my husband got there. I really appreciate the extra mile."
We responded:
"Sharon, thank you for sharing this with us. We’re so glad to hear our team was able to support your son during a stressful moment and stay on the phone until help arrived. Going the extra mile is something we care deeply about and truly appreciate you taking the time to let us know it made a difference. "
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Danielle McCarty

June 10, 2026

5  out of  5
rating by Danielle McCarty
"I was referred by Reagan Lambert to reach out to Mason for help with my insurance. She was very helpful and responded very quickly, definitely recommended her!"
We responded:
"Thank you, Danielle, for your 5- star review. We are happy to hear Mason provided prompt, helpful service and made the process easy for you. "
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Ashley

June 6, 2026

5  out of  5
rating by Ashley
"I called to get an auto quote and my agent name was Dillon. Dillon went above and beyond and was very knowledgeable about all the different products state farm offers. The process went smoothly and he was very nice and I appreciate it."
We responded:
"Thank you, Ashley, for the great review. We are glad to hear Dillon provided knowledgeable, helpful service and made your auto insurance quote process smooth and easy. We appreciate you taking the time to share your experience with our office and are here anytime you need assistance with auto insurance or any of your coverage needs."
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Pamela Baumgartner

June 5, 2026

5  out of  5
rating by Pamela Baumgartner
"Nicole you are amazing. Efficiency I have not seen. A true diamond."
We responded:
"Thank you, Pamela, for your kind words 5-star review. We are so glad to hear Nicole provided such efficient and outstanding service. We truly appreciate you taking the time to share your experience and are always here to help with your insurance needs."
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Royce Martin

June 2, 2026

5  out of  5
rating by Royce Martin
"That are very easy to work with very helpful, The woman who answers the phone calls will go above and beyond to make sure the customer is well taken care of. I Highly recommend them."
We responded:
"Thank you, Royce! We are so glad to hear you found our office easy to work with and helpful, and we truly appreciate you recognizing the team member who answers the phone for going above and beyond. We are honored by your recommendation and look forward to continuing to take great care of you."
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Leah Badass

May 29, 2026

5  out of  5
rating by Leah Badass
"Ms Kristen Fisher Welcome me with open arms helping me get insurance for my vehicle and she walked me through everything & I will be sending more folks to switch over to State Farm & thank you ms Kristen"
We responded:
"Thank you, Leah! We are so glad Kristen welcomed you warmly and helped walk you through your vehicle insurance. We truly appreciate you choosing our agency and for saying you’ll send more folks our way. Thank you for your kind words and for trusting us with your coverage."
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Brittany Garnett

May 28, 2026

5  out of  5
rating by Brittany Garnett
"The Laurin Maier’s State Farm Agency in Baton Rouge is the best! My family and I have been with this agency since 2012 and we have no complaints! We are able to put all of our insurance needs in this agency’s hands, and know that we are taken care of! I love and recommend this agency to anyone I know."
We responded:
"Thank you so much for taking the time to leave us such a great review and for recommending our agency to others, Brittany! Your kind words mean the world to us all. It is our honor to have earned your business over the years and we look forward to helping protect you and bringing you peace of mind to you and your family for any years to come! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Terri Williams

May 27, 2026

5  out of  5
rating by Terri Williams
"Cre is always helpful when I have to come in office always cheerful kind and polite"
We responded:
"Thank you, Terri! We are so glad to hear Cre is always helpful and that you’ve had such a positive experience in our office. We appreciate your kind words and look forward to continuing to provide cheerful, polite service whenever you stop by."
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SAMUEL T SPENCE

May 15, 2026

5  out of  5
rating by SAMUEL T SPENCE
"Welcoming office with knowledgeable staff make me feel reassured I'm being probably cared for. Cameron is quick with a call to address any concerns, reassuring me I'll be well taken care of. He's the go to guy for any insurance questions."
We responded:
"Thank you, Samuel! We are glad to hear you felt welcomed and well taken care of by our office and that Cameron was able to promptly address your concerns. Our State Farm team is always here to help with your insurance questions and make sure you feel confident in your coverage.
"
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Morris Patterson

May 7, 2026

5  out of  5
rating by Morris Patterson
"Friendly supportive always making life worries easy and affordable"
We responded:
"Thank you, Morris! We are glad to hear we’re able to make life feel easier and more affordable for you. Our agency is here to assist you with your insurance needs whenever you need us. "